How the Top IT Stories of 2020 Will Shape Your Business in 2021

This has been a year that tested our collective will and strength as never before. In a world reshaped by COVID-19, much about our world will likely never be the same.

It’s crucial then for small to mid-sized businesses (SMBs) to understand how their world has changed, and what it means for their IT infrastructure heading into 2021. Let’s take a closer look at some of the top IT stories from 2020 and what they mean.

It’s crucial then for small to mid-sized businesses (SMBs) to understand how their world has changed, and what it means for their IT infrastructure heading into 2021. Let’s take a closer look at some of the top IT stories from 2020 and what they mean.

Working from Home Creates Greater Cyberattack Risky

In fact, in an AT&T poll of 800 cybersecurity expert from globally, 55% of respondents from small to mid-sized businesses said they believed they were more vulnerable to cyberattacks. That number jumped to 70% among businesses with 5,000 or more employees. On top of that, the FBI reported in April that it was fielding up to 4,000 cybersecurity complaints a day, up from 1,000 before the pandemic.


5G Begins Its Rise as the New Global Standard

This burgeoning technology will continue to grow as do 5G-reliant technologies, like the internet of things (IoT), which is the whole network of devices, such as sensors and transmitters, that use the internet. For example, Cisco’s Annual Internet Report (2018-2023) reports that machine-to-machine connections will make up 50% of global connections by 2023, forecasting a boom in the IoT. India is launching 5G somewhere in April - May of 2021


Microsoft Teams Takes on Zoom

Zoom became the go-to service for videoconferencing at the beginning of the COVID-19 lockdown, but security breaches like “Zoombombing” began to plague the platform soon after it became popular. Meanwhile, Microsoft’s Teams platform has been overtaking market share throughout the year.


In April, Microsoft reported that Teams had jumped 44%, from 44 million daily users to 75 million. In late October, it reported another jump, from 75 million to 115 million daily users.

Hopefully, COVID-19 will be under control this year, but many challenges related to the pandemic will continue to face SMBs. However, 2021 will offer new opportunities to those that have proactively repositioned themselves for this new technology landscape.


At 5Ddigitalmarketing, we remain ready for these challenges and encourage you to check our blog regularly to follow our insights on them.